Under the Philippine Amusement and Gaming Corporation (PAGCOR) regulations governing online gaming in the Philippines, the minimum legal age for participation in any real-money online gambling activity is twenty-one (21) years.
This is not a guideline — it is Philippine law. aajili enforces this requirement without exception through mandatory KYC (Know Your Customer) age verification before any real-money deposit or gameplay is permitted.
Any account found to be held by a person under 21 years of age will be immediately suspended, winnings forfeited, and the matter reported to PAGCOR as required under our licensing conditions.
If you are under 21, you are not permitted to use the aajili Platform. If someone in your household is accessing aajili and is under 21, please contact our support team immediately or use parental control software to restrict access.
Age and identity are verified against a valid Philippine government-issued ID before any real-money gaming is permitted. No exceptions.
The 21+ requirement is set by PAGCOR — the Philippine national gaming regulator — and is a condition of aajili's operating licence.
aajili's compliance team actively monitors accounts for signs of underage access and acts immediately when concerns are identified.
Never share your aajili login credentials. If you have minors at home, ensure your account is password-protected and logged out after each session.
Gaming has always been part of Filipino culture — from bingo nights at the barangay hall to Sunday afternoon betting on the PBA. At its best, it's social, exciting, and entertaining. The problem starts when it stops being entertainment and starts becoming something you feel like you can't control.
Responsible gaming at aajili means playing with a clear head, a set budget, and a time limit you actually stick to. It means knowing before you log in that what's in your wallet for gaming stays there — you don't chase losses, you don't skip bayad sa bahay to fund another session, and you walk away when the session ends regardless of whether you're up or down.
aajili gives you the tools to do exactly that. Deposit limits, session timers, loss caps, and a self-exclusion option that works immediately — all built into your account, free of charge, no support ticket needed. Because we'd rather you play at aajili for years than burn out in a month.
The golden rule at aajili: Only gamble with money you can afford to lose, in a session length you planned before you logged in, without letting the outcome change how you feel about the rest of your day. If any of those conditions aren't met tonight — don't play tonight.
Every tool listed here is available in your aajili account right now — no application required, no waiting period for restrictions to take effect. These are real controls that work.
Set the maximum amount you can deposit into your aajili account in a daily, weekly, or monthly period. Limits take effect immediately when lowered — no delay, no loophole. If you want to raise a limit, a mandatory 24-hour cooling-off period applies before the increase takes effect. This asymmetry is intentional: it's easy to protect yourself, less easy to override that protection on impulse.
Set the maximum amount you're willing to lose in a given period. When your net losses across games reach your threshold, aajili automatically prevents you from placing further bets until the limit period resets. This tool is especially useful for slots and fast-paced games like Crash Goal where sessions can accelerate quickly. You stay in control of how much gaming can cost you in any given timeframe.
Choose a session duration — 30 minutes, 1 hour, or 2 hours — and aajili will display an on-screen notification when you reach that threshold. The reminder shows how long you've been playing, your net session result, and gives you the option to continue or end the session. It's not a forced stop — it's a moment of awareness delivered at exactly the right time, before extended sessions blur into something you didn't plan for.
At regular intervals during your gaming session, aajili displays a brief reality check overlay showing your current session duration, total amount wagered, and net gain or loss. Research consistently shows that players who see factual session data make better decisions about when to stop. Reality checks can be configured in your account settings — or aajili may apply default reality checks based on session length.
Not ready for full self-exclusion but feeling like you need a step back? The "Take a Break" feature locks your aajili account for a short defined period: 24 hours, 72 hours, 1 week, or 2 weeks. During a break, your account is inaccessible for real-money gaming. Deposits are blocked. You won't receive promotional emails or bonus notifications. At the end of the break period, your account automatically becomes accessible again.
Self-exclusion is aajili's most powerful responsible gaming tool. When you self-exclude, your account is locked — you cannot log in, deposit, or play for the chosen exclusion period. Exclusion is immediate and cannot be reversed during the exclusion window, no matter what. Options range from 1 month to permanent exclusion. aajili also supports PAGCOR's national self-exclusion registry for players who wish to exclude from all PAGCOR-licensed platforms simultaneously.
Self-exclusion is the single most effective tool available to any player who feels their gaming is getting out of hand. It removes the option to play — which removes the need to rely on willpower alone. At aajili, self-exclusion takes effect within minutes of your request, with no cooling-off period and no ability to reverse the decision until the exclusion period expires.
During your exclusion period, aajili will: immediately block access to your account; block all deposit attempts; unsubscribe you from all promotional communications; flag your account to prevent accidental reactivation; and cooperate with any corresponding PAGCOR registry entries you request.
Any remaining real-money balance in your account at the time of self-exclusion is preserved and available for withdrawal once your exclusion period ends. Self-exclusion is not forfeiture of your funds.
For players seeking permanent exclusion or national registry exclusion, contact the aajili Responsible Gaming team directly via live chat or email. Our team handles these requests with full confidentiality and without judgment.
Access the aajili platform at aajili.bio/aajili-login using your registered credentials.
Click your profile icon in the top right, select Settings, then navigate to the Responsible Gaming tab.
Choose the duration that feels right for you. When in doubt, choose longer rather than shorter — you can always contact us to review when the period ends.
Verify your identity via OTP to confirm the exclusion. Your account is locked immediately upon confirmation.
aajili sends a confirmation to your registered contact details. Keep this for your records. If you need additional support, our team is available 24/7.
Ask yourself these questions honestly. There are no right or wrong answers here and no scores — just a moment of reflection. If several of these questions make you uncomfortable, it might be worth talking to someone or using one of aajili's responsible gaming tools.
This self-check is adapted from widely used problem gambling screening frameworks. It is not a clinical assessment. If you are concerned about your gambling behaviour, please reach out to a professional support service.
You don't have to be in crisis to use responsible gaming tools. Plenty of aajili players set deposit limits not because they have a problem — but because it's just smart budgeting. Think of it like a grocery budget: it doesn't mean you have a food problem, it means you're managing your money well.
Have you ever spent more money or time on gambling than you planned to before the session started?
Have you ever tried to win back money you lost gambling, playing more sessions than you originally intended?
Has gambling ever affected your ability to pay your bills, rent, groceries, or other financial responsibilities?
Have you hidden the amount you gamble — or your wins or losses — from family members or close friends?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you ever borrowed money from family, friends, or a loan service to fund gambling activity?
Have you ever felt that gambling is a way to escape problems, stress, or negative feelings rather than just entertainment?
Problem gambling doesn't always look dramatic. It can start quietly — a few extra sessions here, a slightly bigger deposit there. These are the signs aajili's responsible gaming team watches for, and that you should watch for in yourself.
Chasing losses — continuing to play specifically to win back money you've already lost
Spending money earmarked for essential expenses (bills, groceries, school fees) on gaming
Hiding your gaming activity or the amount you're spending from family and friends
Gaming late into the night or neglecting sleep, work, or family responsibilities
Feeling depressed, guilty, or ashamed after gaming sessions but continuing anyway
Taking out loans, using credit cards, or borrowing from family to fund gaming
Repeated failed attempts to cut down or stop gambling on your own
PAGCOR is the Philippine government agency responsible for regulating all commercial gambling in the Philippines. All PAGCOR-licensed operators, including aajili, are required to implement responsible gaming programs as a condition of their licence.
PAGCOR maintains a national problem gambling self-exclusion registry. Players who enrol in the PAGCOR registry are excluded from all PAGCOR-licensed gambling platforms — not just aajili. aajili actively checks and enforces PAGCOR registry exclusions.
For information on PAGCOR's responsible gaming initiatives and the national self-exclusion programme, contact PAGCOR directly through official PAGCOR government channels or enquire through aajili's Responsible Gaming team who can assist with the referral process.
aajili cooperates fully with all PAGCOR responsible gaming directives and oversight activities. Our Responsible Gaming team is trained and certified in accordance with PAGCOR's responsible gaming guidelines.
If you or someone you know is struggling with problem gambling, please reach out. Support is available 24/7 through aajili's customer support team for immediate account restrictions, or through PAGCOR's responsible gaming resources for clinical referrals and counselling.
These aren't generic boilerplate tips copied from a template. These are practical suggestions written specifically for how Filipino players actually use aajili — including GCash-funded sessions, PBA betting nights, and late-night bingo runs. Follow them and you'll stay in control.
The truth is, most players who develop gambling problems didn't think it could happen to them. The best time to set responsible gaming limits is before you feel like you need them.
Decide how much you're putting in before you load the app. Once it's set, it's spent — whether you win or lose.
Enable session reminders in your aajili account. When the timer goes off, end the session — win or lose.
If you're down on the session, accept it and close the app. The games will be there tomorrow. Chasing losses is how small sessions become expensive nights.
Rent, utilities, food, school fees — bayad muna. Gaming money is discretionary income only. Not bill money, not emergency fund money.
aajili is entertainment. It's not a side hustle, not a way to pay bills, not a financial strategy. The house has a mathematical edge — always. Enjoy it as a game.
Secrecy is the first sign something's off. If you're comfortable telling a family member or close friend that you play at aajili and roughly what you spend, that's a healthy sign.